Hotel Baseler Hof Hamburg, Hamburg

The hotel offers a nice big sturdy umbrella for guests to use during their stay, which was a thoughtful touch. However, the room was quite basic for the price range, and I would have expected more value compared to neighboring hotels. The service impressed me with the staff's knowledge, professionalism, and willingness to assist travelers, although a few encounters were less welcoming. The location is excellent, within easy reach of key attractions and with convenient transportation options nearby. Dining was generally complete, but there were some issues during peak times. Overall, a decent stay with some room for improvement.

The hotel is conveniently located in front of a beautiful relaxing park, offering a great proximity to the city center and Alster lake. The rooms are worth the money despite being on a busy road, with a miniature bathroom and an uncomfortable bed. The service provided is excellent with friendly and multilingual staff, but lacking some specific food options for guests. The dining experience in the restaurant, although with a wide variety of dishes, may be impacted by low guest numbers due to restrictions. Overall, the location stands out as a major highlight of this hotel.

I had a wonderful stay at this hotel. The rooms were spacious, clean, and very comfortable, with no noise from the road. The staff were incredibly helpful and friendly. The location was excellent, close to public transport and within easy reach of many attractions. The dining experience was fantastic with a wide selection of freshly prepared food. Overall, a great value for money.

I had a mixed experience at this hotel. I could hear noises from neighboring rooms easily, which affected my stay. The large balcony with chairs and a nice view was a definite plus.

My stay at the hotel was a mixed bag. The rooms were clean but definitely in need of an update, and the little balcony was a nice touch. However, the WiFi didn't work well, which was a letdown. The service was top-notch, with well-educated and caring staff who went out of their way to assist. The location was excellent, close to shopping areas, the metro station, and beautiful sights like the Alster lake. The dining options were good but lacked variety. Overall, a decent stay with room for improvement.

I had a pleasant stay at the hotel. The rooms were cozy and nice, although a bit claustrophobic. The small balcony was a nice touch, but the lack of dark curtains was a downside. The room had all the basic amenities I needed, such as bath, shower, WC, liquid soap, bed, tea/coffee, and TV.

The hotel offers comfortable rooms, though they are a bit small. The service is attentive and helpful. Its excellent location in the heart of the city makes it very convenient. The dining experience is good overall, but breakfast can be problematic at busy times.